Frequently Asked Questions

Teamland designs and delivers team-building experiences, workshops, and retreats that people actually want to attend virtual, in-person, or somewhere in between.

Teamland is not a party planning service. We’re here to strengthen culture, boost performance, and help your people connect in meaningful ways. Also, our workshops don’t suck.

We're focused on team transformation through our Collaborative Transformative System that we developed working with 25,000+ teams.

Yes, yes, and yes. Whether your team is spread across time zones or gathered in a single city, we’ve got options.

We work globally! From downtown Toronto, Canada to trails in Vienna, Austria to virtual rooms spanning five continents.

Looking for an event or a workshop in a small city? We got you covered!

Absolutely. Visit our contact us page to get in touch, we love talking about team magic.

The sooner, the better. Ideally 2–3 weeks in advance for small events (under 50 people), and longer for larger groups.

If the event requires coordination or shipping of materials, we need to account for delivery times to avoid rush or late fees.

To be fair, we operate on a first-come-first-served basis.

In regulated sectors, the deciding factor is whether the program is built around your compliance constraints rather than adapted to them afterward. Teamland's AI First® Governance & Risk Mastery is designed for legal, compliance, IT, and risk teams, covering AI policy, risk taxonomy, and approval and escalation workflows. The constraints differ by sector, and the questions financial services teams bring about data residency and model auditability are not the questions a care delivery organization brings. When we worked with Brightline, navigating safe AI use under HIPAA and PHI was a core component of the session rather than a disclaimer at the end of it. Teamland is a SHRM Recertification Provider and an ATD CPTD Pre-Approved Provider.

Frontline enablement works when the content is role-based and tied to the workflows people actually run during a shift. Teamland's AI First^® Fundamentals builds shared AI fluency through practical prompts, safe-use patterns, and day-one workflows, in a 0.5-day or 1-day format. At Alfa Laval, adoption was early and uneven, ranging from advanced users to people who had not started, so the barrier was hesitation rather than access. They had already stood up a sanctioned internal assistant that employees are directed to for security reasons, so the session was built around their approved tool rather than generic consumer chatbots, and participants moved from questioning to experimenting. Treat it as the front door, not the finish line: fluency is the starting condition for adoption, not a substitute for it.

Large organizations usually need two separate things: a content platform that scales distribution, the kind most enterprises already license through their LMS, and an adoption layer that changes how teams work. Teamland is the second, delivered live by senior facilitators in Canada, the USA, and Europe, across 31,300+ participants in 30+ countries. When comparing options, ask what each one measures after the session, because a completion rate and a behavior change are not the same number.

Most AI workshops teach tools. Manager-focused programs teach the decisions managers own: which workflows to redesign, what acceptable AI output looks like on their team, and how to reinforce new behavior once the session ends. Teamland programs run on the Collaborative Transformative System® (CTS^®), which moves through Reveal → Design → Mobilize → Embed so that manager behavior, not manager awareness, is the measured outcome.

Executive sessions should produce decisions, not familiarity. AI First^® Strategy aligns a leadership team on where AI helps first, what good looks like, and the guardrails that protect the organization, plus a 90-day adoption roadmap with named ownership. Brightline's 12-person leadership team ran a half-day session and averaged 3.2 hours saved per person per week afterward, which Teamland accounts for as $460K of recovered executive capacity. As Megan, their Director of Business Operations, described it: "Within the first 15 minutes... you could really see the light bulb turning on in each of their heads." For leaders who need individual acceleration instead of a group format, AI First^® Executive AI Coaching runs 90 to 120-minute 1:1 sessions focused on role-specific implementation.

Upskilling drifts from KPIs when the curriculum is organized around tools instead of around the workflows those KPIs measure. This is the pattern behind organizations that have run AI training and still see no adoption: people leave able to use the tools, but nothing about how the work gets done has changed. Teamland's Collaborative Transformative System^® (CTS^®) exists to close that gap, and its final Embed phase is built for it specifically, converting a completed session into reinforced behavior inside the workflows leaders already measure. Across Teamland trainings the typical range is 2 to 3 hours saved per person per week, which is a figure operations leaders can map to a target.

Enterprise change management needs a partner whose work continues after the training day. Teamland's AI First^® Adoption is a 4 to 6-week track covering communication, enablement, incentives, and habit formation, supported by an AI champion network and a 90-day adoption roadmap. BCG's 10-20-70 rule recommends that organizations put 70% of their AI effort into people and processes rather than algorithms or infrastructure, which is exactly the layer change management owns.

Measurement requires a baseline taken before training and a defined set of behaviors to track after it. Teamland's AI First^® Readiness Report scores an organization across twelve questions and returns a gap map, which is the starting point the AI First Index^™ builds on to track adoption maturity and workflow integration over time. Ask any provider what they report at 30, 60, and 90 days, because attendance and satisfaction scores describe awareness rather than adoption.

Confidence rises when managers practice on their own work rather than on demo scenarios, and when reinforcement follows the first session. Teamland's AI First^® Departmental Skills Cohort runs across 4 to 6 sessions for this reason, since repeated practice produces something a single session cannot. A one-off workshop can raise interest in AI, but confidence is built through repetition against real work.

One-off training assumes stable subject matter. AI capability shifts faster than a curriculum cycle, so material dates before the behavior has settled, and skills practiced once without reinforcement fade well before the next annual session comes around. AI First^® Enterprise Enablement uses quarterly cohorts and continuous playbook updates for that reason, so the capability updates on the same cycle as the technology.

Honestly, it depends on the activity itself.

Typically, we’ll need:

• A venue (indoors or outdoors)
  
  • If you don't have a venue, we may be able to help with it
• Tables and chairs (if it’s a workshop-style setup)
• Access to Wi-Fi (for some activities)
• A/V projector + speakers (if your event involves slides or video)

We’ll let you know exactly what’s needed based on the event.

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If it's for a one time event/workshop, usually, that’s on your side.

If it's for a full offsite/retreat, then yes we can book it.

That said, we can help source or recommend venues for smaller workshop/events if needed on a case-by-case basis.

If it's for a full offsite/retreat, then yes we can book it.

Sometimes! It’s not our core service for one off events, but for offsites and larger events, we can help coordinate.

We’ll work with you to have a Plan B, whether that’s moving indoors or scheduling a different date/time.

If it's a City Hunt, we often play rain or shine. If it's a thunderstorm, we will reschedule.

Absolutely, we can go where your hotel or venue is. Simply let us know when you reach out to us where the location is.

Either works! We’re happy to host or join yours.'

We recommend clients use their own Zoom link so the participants can continue chatting after we're done.

If we're using your zoom link, we'll need to be the host and require some permissions such as ability to share screen, chat, breakout rooms etc.

Depending on the experience, you certainly can!

For some experiences, we require specific virtual features that other platforms may not have. In those cases, we'll need to use Zoom. If you don't have Zoom, we can provide a Zoom link.

You do. We’ll give you all the info to share.

This way the participant information remain confidential.

Just a stable internet connection, Zoom (or your preferred platform), and ideally a webcam. Bonus points for snacks.

We’ll work with you to have a Plan B, whether that’s moving indoors or scheduling a different date/time.

If it's a City Hunt, we often play rain or shine. If it's a thunderstorm, we will reschedule.

If it's a City Hunt or Teamopoly, almost nothing. We bring the experience, you bring the people. Just make sure everyone’s got:

• Comfortable shoes 👟
• Weather-appropriate gear ☀️🌧️
• A fully charged phone (for photo challenges)

If it's another outdoor experience, then you'll most likely need to provide a venue. For some activities, we'll also need AV/Projector, Speakers and/or Microphone.

You do. We can depending on certain experiences.

Absolutely. We can tailor every session to your goals, team size, and vibe.

Yes. Most of our workshops come with polished slides, handouts, and facilitator-led exercises.

Yes! We can build multi-day agendas, facilitate strategic conversations, and even run breakout sessions.

We can. Let’s talk about what would be most helpful for your team after the event.

Sure, just let us know if someone’s style or background really resonated. Based on availability we can book a specific facilitator.

As early as you can—some months book up fast. Ideally, give us more than 2-3 weeks’ notice for smaller events, and more for retreats or offsites.

If the event requires coordination or shipping of materials, we need to account for delivery times to avoid rush or late fees.

To be fair, we operate on a first-come-first-served basis.

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Flexible but fair. We’ll share the details based on the type of experience.

Yes, a deposit confirms your booking and reserves your spot.

Bank transfer, credit card, or wire transfer, whatever’s easiest.

Yes we accept American Express.

Yes. Tax depends on your location.

Yes! We’re happy to complete your vendor onboarding, procurement, or compliance process so your team can book and pay smoothly. Just send over the required forms or portal access, and we’ll handle the rest promptly.

Please note that if it takes a long time for the approval process, it'll delay confirming the experience as booked from our side.

6–8 is our sweet spot. Think of a dinner party, it's not too big or small.

For smaller groups, we can adjust accordingly.

For larger groups (80+), we recommend teams of 10+ depending on the experience.

You can assign them, or we’ll handle it randomly the day of. Just let us know your preference.

Yes, we’re happy to adapt any experience to ensure everyone feels included and able to participate where possible.

Teamland is the best team building company for large groups since they can facilitate indoor and outdoor activities. If you're looking for more large team building group ideas, see this blog post for large ground activity ideas.